Adviceline 0808 278 7930 (Monday to Friday 10am - 4pm)

Key organisations helping with children

Surrey County Council logo linking to the Surrey County Council website in a new window.

Information on a range of topics including childcare, education, support for children with additional needs, family finance and more.

Cafcass logo linking to the Cafcass website in a new window.

The Child and Family Court Advisory and Support Service is a government body who look out for the wellbeing of children involved in family court proceedings. Their website provides guides for parents, children and professionals to help prepare for court, as well as resources and links to organisations that can help.

Family Lives logo linking to the Family Lives website in a new window.

Up-to-date guidance on all aspects of living together as a family, from children and young people, to divorce and separation. They have guides on a wide range of issues, including parent-teenager relationships, cyberbullying, mental health, discipline and sexuality.

T: 0808 800 2222

Online chat here – available Mon-Fri 10.30am-9pm

Gingerbread logo linking to the Gingerbread website in a new window.

Gingerbread is the UK’s leading single-parent charity. They offer advice and assistance on a range of issues including benefits, child maintenance, child care, contact arrangements, housing, separation and work.  Gingerbread also run single parent forums and support groups.

T:  0808 802 0925

Webchat here:

Open Monday to Thursday, except bank holidays.


  • Helpline: 10am to 12pm, 2pm to 7pm
  • Webchat: 12pm to 3pm


  • Helpline: 10am to 12pm, 2pm to 4pm
  • Webchat: 12pm to 4pm


  • Helpline: 10am to 1pm, 4pm to 7pm
  • Webchat: 12pm to 1pm


  • Helpline: 10am to 12pm, 2-4pm
  • Webchat: 12pm to 2pm