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Consumer advice

Do you have a problem with a purchase you’ve made? Do you understand your consumer rights? Do you need help dealing with a seller or company? Consumer Law protections exist to protect your rights when you buy goods or services.

Our Advisers can help with all types of consumer issues, including;

  • your rights when buying goods and services
  • refunds, discounts and replacements
  • scams and fraud
  • making complaints to companies and sellers
  • making a referral to Trading Standards
  • issues with contracts
  • claiming refunds
  • poor service

Search the Citizens Advice consumer advice pages


Consumer information from other key organisations


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