Adviceline 0808 278 7930 (Monday to Friday 10am - 4pm)

  • Our history

    We provide free, confidential, independent and impartial advice and support for people experiencing problems.


Helping people for 85 years

Citizens Advice was established at the onset of World War II to provide crucial support to communities impacted by homelessness and displacement, the daunting task of trying to find missing relatives and navigating rationing. Since then, Citizen’s Advice has offered advice to millions of people driven by twin objectives: supporting local communities and advocating for fair treatment for all.

Leatherhead Citizens Advice is one of the oldest in the country, opening its doors in 1939 and Dorking followed shortly afterwards in 1941. The services merged to form Citizens Advice Mole Valley in 2006 with both offices strategically located in the heart of each town centre. The service has managed to stay as relevant today as it was in the 1940s, adapting its services to meet the evolving needs of those it serves. 

Part of the national Citizens Advice network

We are a member of UK-wide Citizens Advice, a network of 316 independent charities. Citizens Advice provides us with a range of support, including specialist information services and research to use in our campaigning work. They provide a range of infrastructure services to support the smooth running of our charity. Central Citizens Advice also monitors and audits the work of local offices to ensure that standards for quality of advice and organisation management are met.