Adviceline 0808 278 7930 (Monday to Friday 10am - 4pm)

Volunteer for us

Adult volunteer receptionist with clipboard talking to client.

Volunteers are at the heart of the service we provide.

Citizens Advice is the largest advice provider in the UK and has around 20,000 volunteers nationally. Without our team of dedicated volunteers, we would not be able to deliver our vital work of supporting people in Mole Valley with the issues they are facing.

At Citizens Advice Mole Valley everyone works as part of a team committed to serving our community. We give a warm welcome to volunteers from all walks of life, backgrounds and communities. We have many volunteer roles within our organisation and you’re sure to find one that fits your skills, experience and interests.

By volunteering with us, you will…

  • Make a real difference to peoples’ lives
  • Get to know the local community and give something back
  • Use and develop existing skills in varied and rewarding roles
  • Meet new people from a range of backgrounds and ages, and make friends
  • Improve your wellbeing, confidence and self-esteem
  • Experience expert training and support and feel part of a team
  • Gain new skills and knowledge and build experience for employment
Smiling adults group discussion.
Smiling adult women in office chatting with another volunteer adviser.

What do our volunteers do?

Our volunteers fill a range of roles. The training and commitment required varies according to the role and is an important factor to think about. Most volunteers work on the same day each week to help us give a consistent service to clients. Have a look through our volunteering roles below to find out more. If you have a particular interest or skill which you would like to offer, we will try to match you with a suitable opportunity.

Current available roles

  • We currently have no volunteer roles available, but please check this page regularly.
  • When any of our roles below become available, we will advertise them here and you can apply via the button below. We will then contact you with more information.

Volunteer opportunities

Volunteering & working at Citizens Advice

  • Many staff across the national Citizens Advice network originally started as volunteers!
  • This video provides insight into how volunteering with Citizens Advice can lead to employment
    • Lucy talks about her pathway at Citizens Advice Coventry while Judith discusses how she reached her role as the service delivery director at Citizens Advice Gateshead

Take a look at our jobs page for roles we are currently advertising.