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Housing advice

You may be having problems keeping up with your rent or mortgage payments, experiencing problems with your landlord, or simply having difficulties finding a place to live. It is important to know your rights and responsibilities.

Our housing advice includes:

  • Navigating the council’s homelessness service
  • Your rights as a private or social tenant
  • Landlord disputes
  • Neighbour disputes
  • Disrepair and safety issues
  • Discrimination
  • Help with housing costs

Please note that we are unable to advise landlords on tenant issues. You can try the National Residential Landlord’s Association.

Whilst we can advise leaseholders, the Leasehold Advisory Service is a more specialised service offering free initial advice.


Search the Citizens Advice housing advice pages


Housing information from other key organisations


Contact us – we’re here to help