Consumer advice
Do you have a problem with a purchase you’ve made? Do you understand your consumer rights? Do you need help dealing with a seller or company? Consumer Law protections exist to protect your rights when you buy goods or services.
Our Advisers can help with all types of consumer issues, including;
- your rights when buying goods and services
- refunds, discounts and replacements
- scams and fraud
- making complaints to companies and sellers
- making a referral to Trading Standards
- issues with contracts
- claiming refunds
- poor service
Search the Citizens Advice consumer advice pages
Consumer information from other key organisations
Contact us – we’re here to help