Adviceline 0808 278 7930 (Monday to Friday 10am - 4pm)

  • Email us

This email advice service is for people who live, work or study in Mole Valley.

If you work for a third party organisation please use our referral form.

Please complete the enquiry form below with your details, even if the enquiry is on the behalf of someone else, such as a family member or friend.

Subject to demand and Adviser availability, we will contact you within 2-3 working days following receipt of your request. If your matter is urgent, please call our Adviceline, or visit one of our Advice Centres.

If you do not live or work in Mole Valley, please phone Surrey Adviceline on 0808 812 7087 or visit www.citizensadvice.org.uk.

Everything you tell us will be treated in absolute confidence. See our Privacy Policy for more information.

Client email advice form

Section

As part of our advice service, we will ask you for some details about you and the issue you are looking for help with. We will use this information to provide you with advice as well as to improve our service and inform our campaigns.

We also ask our clients if they are happy to share some information about their background with us. You don’t have to provide us with this information and it does not affect the advice you receive. However, it helps us ensure that we are delivering our service in a way that supports everyone and that we are reaching people from all backgrounds.

If you want more detail about your rights and how we use your information, please see our privacy policy.

Please fill out the following form which should take no longer than 10 minutes to complete. Alternatively, you can call our adviceline number 0808 278 7930 to speak with an advisor, or see our self help page with links to our national Citizens Advice website and other advice organisations on our signposting directory page, or visit us during our drop-in sessions.

Your information

First
Last
Can we email you?
Please leave no spaces when inputting your telephone number
Can we leave a voicemail?
Can we text you?
What is your preferred contact method?
I give permission to be contacted for feedback by (please tick all that apply):
Please select the area your enquiry relates to

Benefits enquiry information

(If none, put 0)

Please enter ages of the children

Does anyone other than your partner and/or dependent children live with you?
Are you working?
Is your partner working?
(Include maintenance payments and any other income)
Is income
(If none, please enter 0)
Do you own your own home?
Are you currently claiming any benefits?

Please list them below, with amount you receive and frequency of payment:

Repeater

plus1 Add minus1 Remove

Benefits enquiry information pt.2

Maximum file size: 516MB

Debt enquiry information

Are you being threatened with imminent
Tick any that apply
Type of debt (tick all applicable)
Are debts in
Tick both if applicable
Do you own your own home?
Does anyone owe you money?

Number of people in your household

Please enter ages of the children

Maximum file size: 516MB

Employment advice information

Enter n/a if you are still in this job
Do you have a copy of:

Maximum file size: 516MB

Housing advice enquiry

Are you under threat of imminent eviction?
Do you share a bathroom or kitchen with anyone who is not in your family?
Do you share a bathroom and/or kitchen with your landlord?
If none, put 0

Please enter ages of the children

Maximum file size: 516MB

Relationship advice information

If none, put 0

Please enter ages of the children

Are you, or have you been, married to the other parent?
Are you working?
Are you currently claiming any benefits?

Please list them below, with amount you receive and frequency of payment:

Repeater

plus1 Add minus1 Remove

Relationship enquiry information pt.2

Maximum file size: 516MB

Other advice enquiry

Maximum file size: 516MB

Profile

Gender
Health issues/Disability
Health condition (please tick all that apply):
Nationality
Preferred language