Adviceline 0808 278 7930 (Monday to Friday 10am - 4pm)

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Surrey Adviceline 0808 278 7930

Open Monday to Friday 10.00am – 4.00pm. Surrey Adviceline is free to call.

Advisers from across the Surrey Citizens Advice offices will answer calls to Surrey Adviceline. This way you will be speaking to an adviser with local knowledge.

Surrey Adviceline advisers aim to provide you with all the information you need to help solve your issue on the call. It is the quickest way to get advice.

  • Debt Helpline 0800 240 4420 – for help if you’re having issues with money or debt. Free to call number.
  • Help to Claim 0800 144 8444 – for help with making a Universal Credit claim. Free to call number.
  • Consumer Helpline 0808 223 1133 – for consumer advice. Free to call number.

What we do for you

When you first contact us by phone you will be given a brief initial assessment in order for us to understand your problem. Our adviser will decide on a course of action to help you resolve your issue or they might make an appointment for you to discuss it in more detail. This might be by phone or face-to-face at one of our advice centres.

Our advisers will research your options and look at the possible outcomes of different courses of action. They will not tell you what to do but encourage you to make your own decisions. They will help you to make informed decisions by advising on your specific needs and giving you the facts on which to base those decisions.