Each year, Citizens Advice Mole Valley helps people from all walks of life to find a way forward with the issues they are facing.
Our focus is not just on temporary respite, but empowering people, helping them move forward to a point of stability and security.
Our aim is to support people as individuals, not as a series of problems. We take a holistic approach so that we can resolve inter-connected problems, rather than purely dealing with single issues. Our help can transform people’s lives.
Everything we do – and the way we work – benefits individuals and society.
Last year Citizens Advice Mole Valley helped 2,270 people with 11,908 issues.
Impact in 2023 - 24
![](https://citizensadvicemolevalley.org.uk/wp-content/uploads/2022/12/person-160x160.png)
2270
people helped through using our services![](https://citizensadvicemolevalley.org.uk/wp-content/uploads/2024/04/icon_smile-160x160.png)
90
of clients would recommend our service![](https://citizensadvicemolevalley.org.uk/wp-content/uploads/2022/12/icon_add-list-160x160.png)
263362
estimated worth of donated hours by our volunteers![](https://citizensadvicemolevalley.org.uk/wp-content/uploads/2024/04/icon_face-160x160.png)
80
of clients said our advice improved their livesThe difference we've made
We helped 1,193 people with 3,872 benefit issues
We helped 337 people with 1,844 debt issues
We helped 533 people with 1,533 housing issues
We helped 285 people with 695 relationship & family issues
Financial value
£392,773 total income gain for our clients
For every £1 invested in our service we generated £72.53 for our clients
£286,888 total debts written off for our clients
What people say
6 in 10 clients said they felt less stressed, depressed or anxious
8 in 10 clients said their problem was solved following advice