Christmas opening hours:
- Monday 23rd December – Both Dorking and Leatherhead offices will be open for drop-in 10am – 12pm.
- Tuesday 24th December – Leatherhead office only will be open for drop-in 10am – 12pm.
- Tuesday 24th December from 12pm until Thursday 2nd January – both offices will be closed.
- Thursday 2nd January – Dorking office only will be open for drop-in 10am – 12pm.
- Leatherhead office is closed on Thursday 2nd and Friday 3rd January.
Both offices reopen as normal (see below) on Monday 6th January 2025.
Advice from our CAMV outreach sessions at the Leatherhead Community Hub finished for the year on Thursday 5th December. They will restart on Thursday 9th January.
Drop-in sessions Tuesdays & Wednesdays 10am-12pm
No appointment is necessary at our drop-in sessions. If we are busy we may need to limit your time with an adviser to 20 minutes. However, we will arrange a follow-up appointment with you if needed.
You can also call our Surrey Adviceline between 10am and 4pm on 0808 278 7930.
Or, if you would prefer, you can email us. By completing the short form, your enquiry will be sent to our office via email so we can provide you with advice.
We will do our best to help you as quickly as we can.
Appointments
We only offer pre-booked appointments after first discussing the advice you are seeking at a drop-in session, over the phone or via email. Following this initial discussion, we may book an appointment with you if we need additional information, for example, if we think it would be helpful for us to see paperwork relevant to your situation.
Our pre-booked appointments often last for over an hour. We recognise that unforeseen circumstances sometimes mean that clients are late for, or even miss, their booked appointment with us. Please let us know if you cannot make your appointment so we can offer it to someone else. Please view our Appointments Policy for more information.
Office and outreach locations
Dorking Office
Address: Lyons Court, Dorking, Surrey, RH4 1AB
Adviceline: 0808 278 7930
Opening times:
- Monday 10am – 4pm: pre-booked appointments only
- Tuesday 10am – 12pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Wednesday 10am – 12pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Thursday 10am – 4pm: pre-booked appointments only
- Friday 10am – 1pm: pre-booked appointments only
Leatherhead Office
Address: The Georgian House, Swan Mews, Leatherhead, Surrey, KT22 8AE
Adviceline: 0808 278 7930
Opening times:
- Monday 10am – 4pm: pre-booked appointments only
- Tuesday 10am – 12pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Wednesday 10am – 12pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Thursday – closed
- Friday – closed
Address: Kingston Road, Leatherhead, KT22 7PX
Opening times:
- Thursdays 9.30am – 11.30am
Citizens Advice Mole Valley will be at the Leatherhead Community Hub cafe to provide advice and support alongside other organisations. This is a drop-in session so no prior appointment is necessary. If we are busy we may need to limit your time with an adviser to 20 minutes. However, we will arrange a follow-up appointment with you if needed.
Christmas opening hours:
Advice from our CAMV outreach sessions at the Leatherhead Community Hub finished for the year on Thursday 5th December 2024. They will restart on Thursday 9th January 2025.
