Drop-in sessions Tuesdays & Wednesdays 10.15am-12.15pm
No appointment is necessary at our drop-in sessions. If we are busy we may need to limit your time with an adviser to 20 minutes. However, we will arrange a follow-up appointment with you if needed.
You can also call our Surrey Adviceline between 10am and 4pm on 0808 278 7930.
Or, if you would prefer, you can email us. By completing the short form, your enquiry will be sent to our office via email so we can provide you with advice.
We will do our best to help you as quickly as we can.
Appointments
We only offer pre-booked appointments after first discussing the advice you are seeking at a drop-in session, over the phone or via email. Following this initial discussion, we may book an appointment with you if we need additional information, for example, if we think it would be helpful for us to see paperwork relevant to your situation.
Our pre-booked appointments often last for over an hour. We recognise that unforeseen circumstances sometimes mean that clients are late for, or even miss, their booked appointment with us. Please let us know if you cannot make your appointment so we can offer it to someone else. Please view our Appointments Policy for more information.
Office and outreach locations
Dorking Office
Address: Lyons Court, Dorking, Surrey, RH4 1AB
Adviceline: 0808 278 7930
Opening times:
- Monday 10am – 4pm: pre-booked appointments only
- Tuesday 10.15am – 12.15pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Wednesday 10.15am – 12.15pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Thursday 10am – 4pm: pre-booked appointments only
- Friday 10am – 1pm: pre-booked appointments only
Leatherhead Office
Address: The Georgian House, Swan Mews, Leatherhead, Surrey, KT22 8AE
Adviceline: 0808 278 7930
Opening times:
- Monday 10am – 4pm: pre-booked appointments only
- Tuesday 10.15am – 12.15pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Wednesday 10.15am – 12.15pm: drop-in | 1pm – 4pm: pre-booked appointments only
- Thursday – closed
- Friday – closed
Leatherhead Community Hub
Address: Kingston Road, Leatherhead, KT22 7PX
Opening times:
- Thursdays 9.30am – 11.30am
Citizens Advice Mole Valley will be at the Leatherhead Community Hub cafe to provide advice and support alongside other organisations. This is a drop-in session so no prior appointment is necessary. If we are busy we may need to limit your time with an adviser to 20 minutes. However, we will arrange a follow-up appointment with you if needed.
