Stating the obvious. Most of the people who volunteer for Citizens Advice do so because they want to help people – by giving advice (the name is a bit of a giveaway). I joined Citizens Advice to work on Social Policy. This is the bit of Citizens Advice which is not as well known by […]
Someone once observed that if all the cars in this country were placed end to end it would probably be a Bank Holiday weekend. As many as 7 million of them would have been bought and sold second-hand during 2012. Buying a second-hand car can be a risky business although it doesn’t have to […]
The rules for challenging or appealing against a benefit decision for most benefits paid by the Department for Work and Pensions (DWP) changed on 28 October 2013. The new rules already apply to Universal Credit (UC) and Personal Independence Payment (PIP). What’s changed? If you disagree with a decision about your benefit that is dated […]
Whether you live in an old house or a new one, are a tenant or a homeowner you may well feel that it is becoming more and more of a financial burden. Rent or mortgage repayments, Council Tax and heating and lighting bills all mount up to form a significant part of what we spend. […]
ARE YOU FINDING IT DIFFICULT TO GET COMPENSATION FROM A TRADER? YOU MAY WANT TO CONSIDER TAKING THEM TO A SMALL CLAIMS COURT The most common types of small claims are: Compensation for faulty services provided e.g. by buildrs, dry cleaners,garages etc. Compensation for faulty goods e.g. televisions or washing machines that go wrong Disputes […]
When Izaak Walton wrote about fishing in ‘The Compleat Angler’, first published in 1653 the most technical question which concerned him was probably which fly to choose. It is difficult to know what he would have made of Phishing, the act of attempting to acquire information such as usernames, passwords, and credit card details (and […]
The cost of keeping a child at school can be quite a test. As a parent, you may be entitled to certain types of financial help, depending on your circumstances and whether your child is of compulsory school age or the type of school he or she attends. The help could come from the local […]
Get Safe Online, an online safety initiative, has launched a ‘Switched on’ campaign to help you keep your children safe while using the Internet. The site also contains useful advice on Internet safety in general. .Before you talk to your child about Internet use however you might want to remind yourself of what to do […]
DO YOU NEED SOMEONE TO MANAGE YOUR AFFAIRS? OR MAY YOU NEED TO DO THIS FOR SOMEONE ELSE? IT’S IMPORTANT TO MAKE ARRANGEMENTS IN ADVANCE Citizens Advice have been lobbying for simplification of forms and a reduction of fees Reasons for managing someone else’s affairs may be that: They are ill or disabled They are […]
The energy regulator, Ofgem, is bringing in changes to make it easier, clearer and fairer for you to get the best deal when you buy electricity and gas. From 26 August 2013 suppliers must: carry out actions in a fair, honest, transparent, appropriate and professional manner give information which is complete, accurate, not misleading […]