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Coronavirus Update:

We are following UK Government advice and have suspended our face to face services until further notice. This includes any local outreach services. All our offices are currently closed.

If you need advice, please call us between 10am and 4pm on:

01306 732302   or   03444 111 444

If you would prefer, you can email us by clicking here and selecting the box which is most relevant to your enquiry. By completing the short form(s), your enquiry will be sent to our office via email so we can provide you with advice.

We will do our very best to help you as quickly as we can.

 

Appointments – NO OFFICE APPOINTMENTS AVAILABLE DUE TO COVID19 (see top of page for current arrangements).

Our appointments last approximately 45 minutes. We recognise that unforeseen circumstances sometimes mean that clients are late for, or even miss, their booked appointment with us. Please let us know if you cannot make your appointment so we can offer it to someone else. Please visit our Appointments Policy for more information.

We have offices in the following areas:-

Dorking

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

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Citizens Advice Mole Valley – Dorking Office
Lyons Court
Dorking
Surrey
RH4 1AB

Opening Times

Currently closed due to Covid19

Monday – Walk in 10:00-13:00, Appointments 13:00-16:00
Tuesday – Walk in 10:00-13:00, Appointments 13:00-16:00
Wednesday – Walk in 10:00-16:00, Appointments 13:00-18:30
Thursday – Walk in 10:00-13:00, Appointments 13:00-16:00
Friday – Walk in 10:00-13:00

Alternatively call our Advice Line on 03 444 111 444
Monday to Friday 10:00 to 16:00, email us with your query or get online advice.

Leatherhead

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

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Citizens Advice Mole Valley – Leatherhead Office
The Georgian House
Swan Mews
Leatherhead, Surrey
KT22 8AE

Opening Times

Currently closed due to Covid19

Monday – Walk in 10:00-13:00, Appointments 13:00-16:00
Tuesday – Walk in 10:00-13:00, Appointments 13:00-16:00
Wednesday – Walk in 10:00-13:00, Appointments 13:00-16:00
Thursday – Walk in 10:00-13:00, Appointments 13:00-16:00 and later by prior arrangement
Friday – Closed

Alternatively call our Advice Line on 03 444 111 444
Monday to Friday 10:00 to 16:00, email us with your query or get online advice.

Citizens Advice Mole Valley in the Community

We also hold outreach services in the following places:-

Trinity Children’s Centre / Sure Start Centre

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

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Aperdele Road
Leatherhead
Surrey
KT22 7QT

Opening Times

Currently closed due to Covid19

Access for clients who live or work in North Leatherhead or use the Centre

Every Wednesday – 13:00-15:00

Buckley Pharmacy, The Street, Ashtead

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

Buckley-Pharmacy
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78 The Street
Ashtead
Surrey
KT21 1AW

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

 

Dorking Rural Sure Start Children’s Centre

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

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Goodwyns Road
Dorking
Surrey
RH4 2LR

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

St Georges Church, Ashtead

Currently closed due to Covid19 – No appointments available (see top of page for current arrangements).

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St Georges Christian Centre
Barnett Wood Lane
Ashtead
Surrey
KT21 2DA

We offer a walk in service once a month on a Wednesday – 11am to 12.30pm.  See local advertising for more details.

We are also able to see clients by appointment, contact us on blfproject@camv.org.uk

 

 

St Nicolas Church, Bookham

Currently closed due to Covid19 - No appointments available (see top of page for current arrangements).

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Lower Road, Great Bookham, KT23 3PH - for directions see their website

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

 

Powell Corderoy Primary School, Dorking

Currently closed due to Covid19 - No appointments available (see top of page for current arrangements).

View larger map.

Longfield Road, Dorking, RH4 3JS

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

 

The Weald Church of England Primary School, Beare Green

Currently closed due to Covid19 - No appointments available (see top of page for current arrangements).

View larger map.

Newdigate Road, RH5 4QW

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

 

Brockham Village Hall

Currently closed due to Covid19 - No appointments available (see top of page for current arrangements).

View larger map.

Brockham Lane, Brockham, Betchworth, RH3 7JJ

We are able to see clients by appointment, contact us on blfproject@camv.org.uk

 

Alternatively call our Advice Line on 03 444 111 444
Monday to Friday 10:00 to 16:00, email us with your query or get online advice.

What we do for you...

When you first visit us our adviser will give you a brief initial assessment so we can assess your problem. We will then decide on a course of action to help you resolve your issue or make an appointment for you.

How we help

Our Advisers will research your options and look at the possible outcomes of different courses of action. They will not tell you what to do but encourage you to make your own decisions. They will help you to make informed decisions by advising on your specific needs and giving you the facts on which to base those decisions.

Our staff are trained to advise on virtually any issue including:

  • Debt
  • Welfare Benefits
  • Housing
  • Employment
  • Family and personal matters
  • Taxes
  • Consumer
  • Immigration and nationality

Citizens Advice Mole Valley Advisers use all the latest information so that you are armed with the best and most accurate advice.

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